Factory Outlook & Production Line & Quality Control & Certificates
1.Q: How can I pay for the order?
A: Our payment terms: T/T, Western Union, PayPal, Trade Assurance...
1) For sample order: 100% T/T or PayPal in advance, Trade Assurance is also acceptable.
2) For bulk order: 30% deposit T/T in advance, balance clear before pick up or B/L copy received.
2. Q:How about your factory Supply Ability per month?
A: Our factory has more than 20 production lines with 500 staffs.
Our supply ability is 30000 sets per month, OEM/ODM orders are available.
3.Q: What about your Delivery Time?
A: The sample goods will be delivered within 1-3 days after receiving your payment.
A: bulk order goods delivery time is about 7- 20 days.
4.Q: What’s your guarantee period?
A: We provides 2-years quality guarantee for the products from your purchase date, except human damage and force majeure factor. For a better maintenance, be sure that projectors are being used under normal circumstances.
Beyond the guarantee period, CAIWEI/EUG will provide maintenance service and technical support.
5.Q: What is your MOQ?
A: Any quantity.
6.Q: Do you offer OEM service?
A: OEM Service: If you need us to offer OEM service for you, it is available. All demands will be confirmed to you before you pace the order, and we also have professional team to help you to design what you want. All related cost will be confirmed to you together.
7.Q: How to contact us?
A: (1). If have any questions, please email us or send message on alibaba. We are very glad to help you, we will reply you within 24 hours. Please contact us before leave any feedback.
(2). If you don't get response within 1-2 business days, please check your email or Alibaba mail, If still no receiving our message in Email or Alibaba. Please add us in your contact and email us again.
8.Q: How can customers know whether we have sent goods to them or not?
A: We would offer you tracking number when goods sent out.